Can I find out the reason my application was denied?

DHS has carefully developed the ESTA program to ensure that only those individuals who are ineligible to travel to the United States under the Visa Waiver Program or those whose travel would pose a law enforcement or security risk are refused a travel authorization. While the ESTA Web site provides a link to the DHS Travel Redress Inquiry Program (TRIP) Web site, there are no guarantees that a request for redress through DHS TRIP will resolve the Visa Waiver Program ineligibility that caused an applicant s ESTA application to be denied.

Please note that Embassies and Consulates are not able to provide details about ESTA denials or resolve the issue that caused the ESTA denial. Embassies and Consulates will be able to process an application for a non-immigrant visa that, if approved, will be the only way that a traveler whose ESTA application has been denied would be authorized to travel to the United States.

Have additional questions?


A travel authorization is valid for two years after the application date or until the passport expiration date whichever happens first.

If you obtain a new passport or change your name, gender or country of citizenship, you will be required to apply for a new travel authorization.

Renew an ESTA
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If your ESTA has expired, you must reapply by submitting a new application.

Your ESTA must be valid when you enter the U.S., if it expires during your stay it will not affect your departure.


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